At Tegem, your personal information is a trust we take seriously. This page clearly explains what data you provide when using our platform, how it's used, and how it's kept safe.
Tegem complies with international data protection standards
Every policy is built around the trust and security of our Bangladeshi members
All your data is protected with 256-bit SSL encryption — the same bank-grade security technology used by financial institutions.
Tegem never sells your personal data to third parties. Your information is used solely to provide our services.
Tegem does not store your bKash, Nagad, or Rocket PIN or full account number on any server.
You have the right to view, update, or request deletion of your data at any time — it's entirely your choice.
If you no longer wish to receive marketing emails or SMS, you can unsubscribe at any time — no hassle involved.
Tegem's security systems are regularly tested and verified by independent third-party experts.
Tegem is the platform trusted by millions of bettors across Bangladesh. We understand that sharing personal information online is a concern for many people. This privacy policy was created to address that concern — written in plain language, free of legal jargon.
By creating an account or using the Tegem platform, you agree to this Privacy Policy. This document explains what data we collect, why we collect it, where it is stored, who we share it with, and what rights you have.
Tegem follows international data protection standards. Our entire team is committed to keeping your information secure at all times and ensuring it is never misused.
Members will be notified in advance by email and in-app notification whenever the Privacy Policy is updated.
Tegem only collects information that is genuinely necessary to provide its services. No unnecessary data is ever requested.
| Data Type | When Collected | Example |
|---|---|---|
| Identity Information | At the time of registration | Name, date of birth, mobile number |
| Contact Information | At the time of registration | Email address, physical address |
| KYC Documents | At the time of verification | NID number, passport scan |
| Transaction Information | At the Time of Payment | Deposit amount, date, and method |
| Device & Browsing | While Using the Site | IP address, device model, browser |
| Gaming Activity | Play Time | Betting history, preferred games |
Tegem never collects your mobile banking PIN, password, or full card number. If anyone asks you for these details, report it to our support team immediately.
Tegem uses your data only for specific purposes. Every use has a clear and defined reason.
Tegem does not sell your personal information to advertisers or third parties. However, limited data may be shared with trusted partners as necessary to deliver our services.
All such partners are contractually bound to uphold Tegem's privacy standards and may not use your information for any other purpose.
Mobile banking is widely used across Bangladesh, and Tegem has built dedicated payment security measures with that reality in mind.
Tegem will never ask for your mobile banking PIN, OTP, or full password via email or chat. If you receive any such message, report it to support@tegem.biz immediately.
The Tegem website and app use cookies — small files stored in your browser or device that help improve site performance.
Non-essential cookies can be disabled from your browser settings, though some features may not work as a result.
Tegem believes you have full ownership over your personal data. Each of your rights is detailed below.
To exercise any of these rights, email us at support@tegem.biz. We typically respond within 30 days.
Tegem does not retain your data longer than necessary. Each category of data has its own defined retention period.
| Data Type | Retention Period | Purpose |
|---|---|---|
| Account Information | For as long as your account remains active | Service Delivery |
| Transaction History | 5 years | Legal Obligations |
| KYC Documents | 5 years after account closure | Regulatory Requirements |
| Support Chat Logs | 2 years | Dispute Resolution |
| Marketing Preferences | Until consent is withdrawn | Your Instructions |
Once the retention period expires, your data is securely deleted or anonymized.
Tegem strictly prohibits use of its services by anyone under the age of 18. Any participation by minors on the platform is entirely prohibited.
If you believe a minor is using Tegem, please notify us immediately at support@tegem.biz.
For any questions or requests regarding our privacy policy, feel free to get in touch. Tegem is committed to full transparency and is always ready to respond to member inquiries.
Tegem reviews this privacy policy on a regular basis. For any significant changes, members will be notified at least 14 days in advance. For minor updates, the date at the top of this page will be revised accordingly.
Tegem is committed to handling your personal information with respect at all times — not because we're legally required to, but because it's simply how we operate.
Questions Members Ask Most
Sign up under Tegem's robust privacy protection and enjoy the best betting experience in Bangladesh.