Betting isn't just about winning — it's a form of entertainment that should be enjoyed in moderation. Tegem believes every member deserves to play within their means, and that belief is what drives our full responsible gaming framework.
A safe environment for every member
Responsible gaming means treating betting purely as entertainment — not as a source of income or a way to solve financial problems. Keep this in mind before joining Tegem.
What often starts as casual fun can slowly develop into habits that begin to affect a person's finances or family life. This is not a sign of weakness — it is a reality that, when recognised early, can be managed.
Tegem encourages every member to stay informed and in control. We want you to play — but always on your own terms. On this page, we'll walk you through how to bet responsibly, what warning signs to watch out for, and what tools Tegem offers to support you.
Remember: winning and losing are both part of betting. Resist the urge to bet more to recover a loss — each bet is independent and has no connection to the one before it.
Read through the questions below. If you answer "Yes" to 3 or more, it may be time to pause and reflect.
This is your signal to reassess your limits. Use Tegem's self-exclusion or deposit limit feature, or contact support — there is nothing to be ashamed of.
Your gaming, your control — that is exactly what these features are designed for
Set your own daily, weekly, or monthly deposit cap. Once the limit is reached, the system will automatically block further deposits.
Temporarily suspend your account for anywhere between 24 hours and 30 days. You will not be able to log in during the break.
Exclude yourself from the platform for an extended period or permanently. This decision is not easy to reverse.
Set a maximum duration for each session. Once the time is up, the system will automatically log you out.
You'll receive updates on your session time and spending at set intervals (e.g. every hour).
View your complete betting and transaction history anytime — the best way to understand your own patterns.
Log in to the Tegem website or app using your username and password.
Click your name in the top-right corner of the screen and select the "Responsible Gaming" option.
Deposit limits, session time, self-break — activate the tool you want to use and set your preferred value.
Hit the confirm button. Deposit limits take effect immediately. A 24-hour cooling-off period may apply for breaks.
If you need help setting things up, reach out via live chat — our team is ready to assist you in Bangla, no hassle.
Problem gaming usually starts gradually — not all at once. If you notice any of the signs below, encourage yourself or a loved one to seek help.
These are warning signs that things may be heading in the wrong direction. If you notice any of them, use Tegem's self-break feature right away or reach out to our support team.
Learn more about Tegem's responsible gaming tools
Go to Account Settings to set a daily, weekly, or monthly deposit limit. Lowering your limit takes effect immediately; increasing it requires a 24–48 hour review.
Take a break for 24 hours, 3 days, 7 days, or 30 days. During this period you won't be able to log in or receive any marketing communications.
Self-exclude from Tegem for an extended or permanent period — anywhere from 6 months to permanent. This is a serious decision and takes effect immediately.
Set a time limit for each gaming session before you start. You can choose anywhere from 1 to 8 hours. Once the time is up, you'll be logged out automatically.
Choose how often you want to see a summary of your betting session — how long you have played and how much you have won or lost.
Once you reach a set loss amount, the system will automatically stop your betting. This tool keeps your losses within a defined limit.
Tegem strictly ensures that only individuals aged 18 and above can access the platform. This is not merely a legal obligation — it is our moral responsibility.
Age is verified at registration. In cases of doubt, a national ID or passport may be requested. If verification fails, the account will be closed.
If you know of a minor using Tegem, please notify us immediately at support@tegem.biz.
Install parental control software on any device your child or dependents use to prevent access to betting sites. Have open conversations about responsible online behaviour at home.
Once you have permanently self-excluded, attempting to open a new account is a violation of the Terms & Conditions. Tegem detects and closes any such accounts.
Register with Tegem and use our protection tools for a safe, enjoyable betting experience. You are always in control.
Frequently Asked Questions from Our Members